Stressful situations are part of life. Think of three situations in your life that you’ve experienced as stressful. Just list them to yourself.
Chances are, you didn’t say ‘Landing an aircraft when both engines had failed’ or ‘Keeping a patient alive in surgery when her airway became blocked’. For most of us, stressful doesn’t mean ‘life or death’.
But for some people it does. Recently I watched a TV documentary about surgical procedures. The presenter was looking at innovations in medicine and other professions that could be applied to surgery to make it safer, especially when things don’t go as planned.
So he interviewed top trainers leading the world in training fire-fighters to deal with complex scenarios. He spoke to Formula One teams who have seconds to repair cars and refit tyres in the pit before the car goes out again into tremendous high-pressure situations. He spoke to Chesley Sullenberger, the pilot who landed his passenger plane on the Hudson River in 2009 after losing both engines when birds flew into them and they stopped working. And he spoke to surgical teams at international centres of excellence like Great Ormond Street Children’s Hospital (just around the corner from me here), who are developing safer ways to remove all the anesthetic and life support equipment from patients immediately after surgery, and deliver them safely to intensive care.
It was a fascinating programme. Across all these diverse, dangerous and stressful situations, all the teams had just one tool they all used to help them stay safe. They know it works because they’ve studied things like incident rates before and after using this tool.
So what is this amazing tool? Read the rest of this entry »